The client faced a critical challenge when a furnace became inoperable. The furnace builder had ceased supplying a specialised ceramic material essential for the furnace’s tubes supporting its electrical resistances. With no equivalent readily available on the market, operations were at risk of prolonged downtime.

Anderman Ceramics proposed an alternative material that met all essential requirements, including dielectric properties, thermal shock resistance, and mechanical strength at high temperatures. This enabled the client to resume operations with a reliable replacement material.

Through a close consultative approach, Anderman Ceramics worked with the client to analyse their specific application needs. This allowed Anderman Ceramics to explore additional material and specification options that might not have been initially obvious and suggest high quality products to deliver.

The proposed solution allowed the client to successfully restart their furnace, with the alternative ceramic tubes performing reliably. This ensured minimal downtime and preserved operational efficiency.